We are there when you need us

We are there when you need us

At ELSOMA, service and support are a top priority. To this end, we offer detailed technical documentation, personal advice and accompany you through projects in a spirit of partnership. In the event of a complaint, we react quickly and unbureaucratically. When using equipment for the first time or installing new systems, we support your team with training courses and our technical support is available to answer your questions and provide advice.

Service phone number: +49 2304 943308

Technical Support

Do you need technical support?

Technical support is an important area of our customer care. At ELSOMA, this mainly involves providing advice on our products and answering technical questions. In discussions, ambiguities can often be clarified quickly and easily and a rapid solution can be found. We are happy to advise you!

Our customer service staff can help you with technical questions.

Technical enquiry

Do you have a question about our products?

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For us, training is part of customer service.

Our training courses are tailored exactly to your needs – because time is short and should be used as efficiently as possible. Our competent and highly qualified team will put together the ideal training content for you. Make an appointment at any time.


You have a problem with one of our products?

We stand for quality and reliability. However, if there is a reason for complaint or you have a problem with one of our products, we will be happy to help you. Contact your technical support contact and we guarantee you the desired repair service within the shortest possible time. Even when it comes to repairs or complaints, we demonstrate customer proximity, professional competence and impeccable service quality.

Sie interessieren sich für unsere Produkte?
Sie möchten mit uns gemeinsam nach einer Lösung
Ihrer Aufgabe suchen?
Dann schreiben Sie uns. 
Wir freuen uns auf einen konstruktiven Austausch!

Hinweise zur Datenverarbeitung erhalten Sie in unserer Datenschutzbestimmung.

Are you interested in our products?
Would you like to work with us to find a solution to your problem? Then write to us.
We look forward to a constructive exchange!

You will find information on data processing in our privacy policy.